Your personal information is our top priority. This page explains in detail how JuzzBuzz collects, uses, and protects your data.
This Privacy Policy applies to the JuzzBuzz website and all related services. By using the platform, you consent to this policy.
JuzzBuzz is an internationally licensed online gaming and betting platform. We believe your privacy is a fundamental right, and protecting it is our responsibility. This privacy policy clearly sets out what information we collect, why we collect it, and how it is used.
By creating an account or using the platform, you confirm that you have read and agreed to this Privacy Policy. Our Privacy Policy has been developed in compliance with the General Data Protection Regulation (GDPR) and applicable international data protection laws.
We never sell, rent, or share your information without authorisation. We use the latest technology to ensure the security of your data.
This policy is available in both Bangla and English. In the event of any conflict in interpretation, the English version shall prevail.
JuzzBuzz collects your information from various sources. This data falls into three main categories:
Information you provide when creating an account or using our services:
Information collected automatically while you use the platform:
In some cases, we may also receive information from third parties:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name and date of birth | Identity Verification & Age Confirmation | Yes |
| Email & Phone | Account Communication & Security | Yes |
| Identity Document | KYC & Legal Compliance | Required for withdrawals |
| Payment Information | Transaction Processing | Yes |
| IP & Device | Fraud Prevention & Security | Automatic |
| Gaming History | Responsible Gaming Monitoring | Automatic |
JuzzBuzz uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary. The key use cases are outlined below:
To handle registration, login, password reset, and account security.
Payment information is used to process deposits, withdrawals, and bonus payments.
To resolve your issues, handle complaints, and provide support.
Data analysis to detect and prevent suspicious activity.
To meet the requirements of licensing authorities and regulatory bodies.
To provide game recommendations and promotional offers tailored to your preferences.
With your consent, we may send you relevant promotional emails or SMS messages. You can opt out of these communications at any time from your profile settings.
JuzzBuzz uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
JuzzBuzz employs a multi-layered security framework to protect your data. Our security infrastructure meets the highest industry standards.
In the event of a data breach or unauthorized access, we will notify the relevant authorities within 72 hours and promptly inform all affected users.
JuzzBuzz respects your right to data privacy. Below are your key rights at a glance:
You can view what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted under certain circumstances.
In certain cases, you may request that the use of your information be restricted.
You may request your data in a structured, portable format.
You may object to the use of your data for specific purposes.
To exercise any of these rights, email us at support@juzzbuzz.ws. We will respond within 30 days.
JuzzBuzz does not retain your information longer than necessary. The retention periods for different types of data are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the lifetime of the account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Laws |
| KYC Documents | 5 years after account closure | Licensing Terms |
| Gaming History | 3 years | Responsible Gaming Monitoring |
| Customer Support Chat | 2 Years | Quality Assurance |
| Marketing Preferences | Until Consent Is Withdrawn | User Consent |
JuzzBuzz is strictly prohibited for anyone under 18. We do not knowingly collect any information from minors.
If we are notified that a minor has registered on JuzzBuzz, we will immediately close that account and delete all associated data.
A note to parents — please use password protection on your devices and keep children away from online gaming platforms.
JuzzBuzz may update this Privacy Policy when necessary. If any significant changes are made:
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. If you do not agree, you may request that your account be closed.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Privacy Team:
If you are not satisfied with our response, you may file a complaint with the relevant data protection authority.
Key Features of Our Privacy Protection
All your data is encrypted using 256-bit SSL technology. No third party can access or read your information.
Add an extra layer of security to your account with Two-Factor Authentication (2FA). Unauthorized access is blocked.
International data protection standards are followed. You retain full control over your data.
JuzzBuzz never sells or rents your personal information. Your data is used solely to improve your experience.
Regular security testing is carried out by independent experts. Any vulnerabilities identified are resolved promptly.
Get support in Bengali for any privacy-related questions. Our team is available 24/7.
Enjoy a world-class gaming experience on JuzzBuzz — with your privacy fully protected.